FAQ

Q1: Where is your factory located?  How can I visit your company?
A1: Our factory is located in Hangzhou,Zhejiang,China. About 1 hours distance from Shanghai By Train, and about 30 minutes by intercity high-speed rail. About 30 minutes distance from airport by car.
All our clients, from home or abroad, are warmly welcome to take visit here!

Q2: How does your factory do regarding Quality Control?

A2: Quality is very important and always be put at the first place. We always pay great attention to quality controlling from the very beginning to the end.
Inspections of each step will be done during the production process.

Q3: Can I get some samples?

A3: Yes, sure. We are honored to offer you samples, moreover we offer free demo online.

Q4: Could you please make OEM for us?
A4: Surely yes. We provide the service of replacing your logo and company name on glass or packing.

Q5: What’s your payment method supported?

A5: We accept T/T, Paypal, Western Union etc.

Q6: What about your warranty?
A6: It’s 5 years warranty with free repair or replacement.

Q7: What is your delivery time?
A7: Usually 20 days, sometimes 30 days for first order after receiving deposit.

Q8: Where is your market?

A8:Every year we export large quantity to Germany, Italy,Denmark,  Canada , Australia and so on.
And we are familiar to supply goods to DIY supermarkets.

Q9: What is the MOQ?
A9: MOQ is from 1pcs -100pcs according to our different products.